1. Customer communication and funnel guidance 24/7The agent interacts with website visitors around the clock via a voice or text widget.
It can operate in different roles, for example:
- Salesperson – presents products, explains advantages, handles objections.
- Consultant – helps understand services and pricing, answers questions.
- Support – solves typical issues, provides instructions, answers FAQs.
The agent guides the customer step by step:
- Company, services, and case presentation.
- Client qualification — asks questions, identifies needs.
- Objection handling.
- Transfer to a manager when the client is ready for the next step.
2. Voice control of the website and contentNavigation and media via voice commands:
- “Show me case studies”, “Reviews” — jump to the right section.
- Launch forms and calculators.
- “Play video”, “Open presentation” — display content.
3. Lead capture and integrationsCollects name, phone, email, and other details directly in the dialogue.
- Automatic transfer to CRM (Bitrix, AmoCRM, etc.), Google Sheets, or a Telegram group.
- Prevents manual entry and lost leads.
4. Outbound calls and feedback- Automated customer calls based on prepared scripts.
- All conversations are recorded and transcribed.
5. Multilingual support and global reach- Supports 30+ languages (RU, EN, ES, DE, and more).
- Automatically detects the client’s language.
- Natural-sounding voices for every language.
6. Analytics and quality control- Recording and transcription of all dialogues.
- Conversation analysis to improve scripts and sales.
7. Personalization and unique agent identity- Custom voice: company’s branded voice or replication of a specific person’s voice.
- Adaptable communication style: formal-business, expert, friendly, or casual.
- Visual identity: the agent widget can be styled in the company’s brand colors.
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Important: Due to sanctions, access to agents is blocked in the following countries:
Belarus, Cuba, Iran, North Korea, Russia, Syria.
- Agents do not operate in these countries.